Returns & Exchanges

At AuraFragrance.com, we strive to ensure your complete satisfaction with every scent. If you are not entirely pleased with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused fragrance in its original box and include a copy of your packing slip or the RMA confirmation.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label and drop off the package at any authorized carrier location, ensuring you keep the tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.